Connector
Medallia
Last updated:
Visier can retrieve data through this connector if the following requirements are met.
For more information about the data that is retrieved through this connector, see Connector Definitions.
Prerequisites
Create an integration user in Medallia.
Integration user
Create an integration user in your source system and assign it the appropriate security access so that Visier can retrieve your source data through this user.
Access | Description |
|---|---|
View Data from Query API | Assign the View Data from Query API permission to the integration user. |
Connector credentials
You need to provide the following credentials to Visier so that we can retrieve data from your source system.
Credential | Description | Example |
|---|---|---|
Domain name | The name associated with your Medallia domain. | visierconnectors |
Instance URL | The URL associated with your Medallia instance. | connectors.apis.sbx.sea1.medallia.com |
Client ID | The integration user’s username. | IntegrationUser |
Client Secret | The integration user’s secret key. | af293c02ff722fa0bc6c0eba62d93044 |
Data files
The Medallia data connector retrieves Employee Survey data for use in Visier.
For other data, you must provide that data through alternative methods such as SFTP or Visier’s other data connectors.
How the connector loads data
Initially, data connectors retrieve a full history for each subject to generate an initial history of events. In each subsequent data retrieval, each connector handles the data load differently.
Full load: All data from the source system is loaded into Visier.
Delta load: Only changed data is loaded into Visier. A delta load may take either the entire history or a specific number of years of history for each changed record.
Snapshot load: All data at a particular point in time. A snapshot load does not contain historical records or show changes over time.
Partial load: A subset of data is loaded into Visier.
This connector retrieves snapshot data for a particular date and time.