Report
Measuring Manager Effectiveness
Research reveals how 20+ organizations leverage data to define, measure, and enhance leadership success.
Current approaches to leadership and management development seem fundamentally broken, despite a thriving leadership development industry that represents more than a $60 billion annual investment by global firms. Too often, management development programs lack rigorous measurement.
In-depth interviews with 22 HR representatives reveal how leading organizations take a different approach, using a blend of talent, operational, and financial metrics to measure manager effectiveness. The report highlights how sound leadership evaluation practices follow four distinct phases, beginning with the definition of good management and ending with specific actions to drive performance. This method produces a comprehensive view of a manager's impact on employees and organizational goals.
It's all in the new report—download to learn:
- The four phases of measuring manager effectiveness
- The benchmarks organizations use to assess managers beyond financial metrics
- How access to people analytics is key for evaluating performance